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ANNUAL REVIEW 2015–16 Appendices

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appendices

Appendices

This section details additional information and data to supplement the SRO 2015-16 Annual Review.

Appendices - Charter of Human Rights Results - Customer Charter Results

About Us

Commissioner's Foreword
Our Role
Our People
Strategic Goals
Customer Charter

Customers

First Home Owners
Land Transfer Duty
Unclaimed Money
Employers and Industry
Education and Development

Efficiencies

Digital Transformation
Land Tax Amendments
BPAY View
Debt Strategies

Achievements

Absentee Owner Surcharge
Foreign Purchaser Additional Duty
Back to Work Scheme
Statement of Expectations
Customer Services

Results

Financial Statements
Revenue Highlights
Objections and Appeals
Analysis of Debt
Customer Charter Results

Appendices

Charter of Human Rights
Freedom of Information
Legislation Administered by the SRO
Protected Disclosures
SRO Audit Commitee
State Taxes Consultative Council
Significant Legal Cases

State Revenue Office Victoria

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