Strategic Goals

Our vision is to be recognised as one of Victoria's best performing organisations.

Mission statement

Our mission is to deliver quality revenue management services to our customers that are fair, efficient and deliver benefits for all Victorians.

To support this, we have six key strategic goals.

Strategic goals
Manage revenue and meet work commitments.  Improve business efficiency and effectiveness.  Maximise compliance.  Make it easier for customers to do business with us.  Capable, adaptable and engaged people.  Positioned to meet the challenges of the future.